Fire detection and alarm systems
Define the installed system, premises requirement and maintenance record before attendance, then scope competent testing, servicing, fault investigation or planned maintenance without treating a service visit as approval of the original design or fire strategy.
Scope confirmed firstPremises, systems and required output agreed before instruction.
Appropriate competenceThe delivery route is matched to the agreed specialist scope.
Usable written evidenceReports and findings are returned against the correct site.
Discipline-specific methodThe approach and evidence are matched to commercial fire-alarm servicing and maintenance.
Service overview
A planned service should identify the system and premises in scope, review the available logbook and previous defects, complete the applicable functional and visual checks, record devices or interfaces tested, explain limitations and faults, and state the next action. Routine user tests, periodic competent servicing, design review and repair are distinct activities.
Get the right scope for my siteRegulatory framework
These summaries identify the principal framework in England, Wales or Great Britain as labelled. The exact duty depends on jurisdiction, premises, equipment, use and the party in control.
Requires appropriate fire detection and warning where necessary and a suitable system of maintenance for fire-safety equipment and devices provided for the premises.
Provides the current BSI code of practice for design, installation, commissioning and maintenance of fire-detection and fire-alarm systems in non-domestic premises.
Explains the relationship between fire risk assessment, routine user testing, competent servicing, false-alarm management and maintenance records.
Requires Responsible Persons to record fire-safety arrangements and cooperate and share relevant information where responsibilities overlap.
Scope of service
Before appointment, we confirm the required output, available evidence, access limitations and the areas, systems or assets included in the instruction.
Reporting output
How it works
Confirm premises, panel, system type, records, interfaces and known operational issues.
Agree monitoring notifications, test areas, access, disruption controls and the required competence route.
Complete the agreed inspection and functional checks and record faults or limitations.
Issue the service record and separate completed maintenance from proposed repair, design or investigation work.
Built for the people managing the risk
Choose the route closest to your role and property type. The technical scope stays specific to this service while access, communication and reporting reflect the operating environment.
Coordinate service dates, system records and fault escalation across client estates.
See the sector approachPlan alarm testing around trading hours, monitoring arrangements and repeat-site standards.
See the sector approachSchedule system work around occupied buildings, safeguarding and planned access windows.
See the sector approachManage communal and non-domestic systems and interfaces in mixed-use buildings. Alarms within individual dwellings are separately scoped under the applicable domestic-system standard.
See the sector approachTechnical and procurement questions
The correct service depends on the premises, systems, equipment, use and dutyholder position. These points are confirmed before appointment.
Request a scoped quotationA typical non-domestic programme includes a weekly user test and competent-person servicing at intervals not exceeding six months, subject to the system standard, fire risk assessment, manufacturer information and any relevant insurer or premises requirement.
A weekly user test is normally part of the premises management routine, not a substitute for competent servicing. The service can review logbook evidence and help define the routine, but responsibility for ongoing user tests remains with the premises arrangements.
No. Servicing addresses the installed system within the agreed maintenance scope. Confirming category, coverage, audibility, cause-and-effect or suitability after building changes may require a separate design or verification instruction.
Only where the fault, parts, authority and competence route fall within the agreed instruction. Other defects are recorded and proposed as a separate repair or investigation so the client can approve the next scope.
Yes, subject to agreeing the alarm-receiving-centre, keyholder and isolation arrangements before testing. Monitoring charges, communications faults and third-party contracts remain outside the scope unless expressly included.
Request a quotation
Tell us about the property, system or equipment involved and what has prompted the instruction. We will confirm the information required before issuing a proposal.