Waste duty of care
Official sourceEnvironmental Protection Act duty of care
Businesses producing or handling controlled waste must take reasonable steps to manage it correctly, use authorised carriers and retain the required transfer information.
Commercial drainage PPM and surveys
Commercial drainage maintenance and CCTV surveys with a defined service scope.
Scope planned cleaning, surveys and condition evidence around the actual drainage network, site activity, blockage history, pollution risk and operational constraints.
- Planned foul and surface-water drainage maintenance
- Gully, channel and accessible drainage cleaning
- Internal wastewater pipework and stack-maintenance scopes
- CCTV surveys, defect recording and condition evidence
Scope confirmed firstPremises, systems and required output agreed before instruction.
Appropriate competenceThe delivery route is matched to the agreed specialist scope.
Usable written evidenceReports and findings are returned against the correct site.
Discipline-specific methodThe approach and evidence are matched to commercial drainage maintenance.
Service overview
What can a commercial drainage maintenance programme include?
The programme may combine planned cleaning, jetting, gully and channel maintenance, internal wastewater pipework, CCTV surveys, mapping, interceptor or grease-system service and tankering. Each activity, access point, output and waste route should be stated explicitly; a clearance visit and a condition survey are not the same service.
Get the right scope for my siteRegulatory framework
The legislation and guidance behind the service.
These summaries identify the principal framework in England, Wales or Great Britain as labelled. The exact duty depends on jurisdiction, premises, equipment, use and the party in control.
Environment Agency guidance
Official sourcePollution prevention for businesses
Businesses should understand their drains, keep suitable plans, inspect drainage and maintain separators or other controls relevant to their activities.
Water Industry Act 1991
Official sourceTrade effluent controls
Certain non-domestic discharges to a public sewer require consent or agreement with the sewerage undertaker. Whether a discharge is trade effluent depends on the actual activity and effluent.
Access-dependent
Official sourceConfined Spaces Regulations 1997
A chamber is not automatically a confined space, but where the legal definition and specified risks are present, entry should be avoided where possible and otherwise controlled through a suitable safe system and emergency plan.
Scope of service
A defined instruction, matched to the premises and duty.
Before appointment, we confirm the required output, available evidence, access limitations and the areas, systems or assets included in the instruction.
Planned foul and surface-water drainage maintenance
Gully, channel and accessible drainage cleaning
Internal wastewater pipework and stack-maintenance scopes
CCTV surveys, defect recording and condition evidence
Drainage mapping and asset-plan development
Petrol and oil-interceptor maintenance
Grease-management and FOG-related drainage support
Tankering, blockage, flooding and spill-response scoping
Reporting output
A clear technical record for the dutyholder.
- A site- and scope-specific attendance, cleaning or survey record
- Plans, footage, defect information or asset schedules where expressly included
- Access limitations, unconfirmed connections and unsurveyed areas recorded clearly
- Prioritised maintenance, investigation or repair recommendations
How it works
From defined instruction to issued report.
- 01Review the history
Confirm known issues, plans, previous reports and operating constraints.
- 02Define the activity
Separate cleaning, survey, mapping, tankering, repair and project requirements.
- 03Plan the attendance
Agree access, safe systems, waste arrangements and site communications.
- 04Return the evidence
Issue the agreed record, limitations, defects and next maintenance actions.
Built for the people managing the risk
Support shaped around the duty, premises and decision.
Choose the route closest to your role and property type. The technical scope stays specific to this service while access, communication and reporting reflect the operating environment.
Retail & commercial portfolios
Coordinate busy sites, trading windows and consistent drainage records.
See the sector approachFacilities management companies
Add defined specialist drainage scopes to existing client contracts.
See the sector approachPublic, leisure & community
Plan around high footfall, wet areas, kitchens and varied estate assets.
See the sector approachBlock & mixed-use managers
Manage communal drainage, basement assets and shared responsibilities.
See the sector approachTechnical and procurement questions
Scope, duties and deliverables—set out clearly.
The correct service depends on the premises, systems, equipment, use and dutyholder position. These points are confirmed before appointment.
Request a scoped quotationIs CCTV included in every drainage visit?
No. CCTV, cleaning, jetting, mapping, defect coding and footage should be identified explicitly in the quotation. Access, blockage or system condition may prevent a complete survey, and any limitation should appear in the report.
Does a drain survey prove that the system is compliant?
No. It records the accessible condition and findings within scope. Design adequacy, ownership, adoption, discharge permissions or environmental compliance may require different records and specialist advice.
How often should commercial drainage be maintained?
There is no single interval for every site. Frequency should reflect site use, network design, blockage or incident history, seasonal conditions, contamination risk and the consequence of failure.
Can interceptors and grease systems be included?
Yes, where the exact asset, waste type, access, service activity and disposal route are confirmed. Environmental permits, trade-effluent consent or manufacturer requirements may require separate consideration.
Can several sites use one programme?
Yes. The programme can use one asset taxonomy, scope and reporting structure while retaining site-specific plans, access, findings, waste records and responsibilities.
Request a quotation
Define the premises, required output and timescale.
Tell us about the property, system or equipment involved and what has prompted the instruction. We will confirm the information required before issuing a proposal.